FAQS

Q. Is there a minimum number of services for my wedding day
A. It depends on the season. There are no service minimum requirements most of the time.

Q. How far in advance do I have to book?
A. We book weddings as far as 6 months in advance. Friday’s & Saturday’s are normally reserved for the traditional bridal parties and/or other appointments. However, as your desired date gets closer; preferably, 4 weeks prior, please contact us and if we have availability during that time, we’d be glad to glam you, or can recommend a few artists in the Austin area who are fantastic! Please feel free to shoot us an email to provide you with more information.

Q. What is the booking process?
A. Please complete the inquiry form under the contact tab on our website or email us directly at tansia@tansiaayon.com with all the possible informations. We will send you a detailed questionnaire to begin your consultation. We will need to know the type of event it will be, location and event start time or the time your hair and makeup needs to be completed by, the size of the party and the location where the services will be provided. Once we get the details, we will confirm our availability and provide pricing. If you would like to book then, we will draft a bridal/special event contract. Please review the contract carefully. If you agree, print it and fill it out completely. Scan and email me the completed contract. You can pay the deposit using one of the payment methods below. Once I receive the signed contract and deposit you are confirmed and booked! Please take care of this within two days as the date can change and be unavailable.

Q. Is a deposit required?
A. Yes! 50% of the total cost of services, due at booking the date and time is secured when both deposit and the signed contract are received.

Q. Do you offer bridal hair and makeup trials?
A. Yes, Definitely! Trials are done at our home studio. The trials allows the bride to get an idea how they will look like on their wedding day.

Q. How do I prepare for my hair and makeup trial or before my appointment?
Clothes – Wear the color of your event dress.  For example, if you are wearing white, you get a better idea of how you will look on the day of the event
Face& Hair – Come with a clean face, free of makeup or mascara. It’s good to have exfoliate and moisturize your face and lips. Wash and blow dry your hair prior to the appointment, If your hair is very frizzy and curly, please straighten roots but try not to use any products.
Inspirational Pictures – Please bring at least 2-5 pictures of makeup and hair inspirations you do like and a few pictures of what you do not like.

Q. Do you have a team that is available to help?
A. We have an amazing team to assist larger parties. We do have an assistant fee and price will be given at the time of quote. We’ll determine how many Artist we’ll need to ensure the day goes smoothly for you.

Q. How long does it take for each service?
A. We allow 30 minutes per service and always schedule an additional 45 minutes to an hour of flex time for the entire day. We understand the craziness of the wedding day and want to be able to accommodate everyone’s needs in a timely manner. Please remember to give us 2 full hours for the Bride for extra detail work.

Q. When is the final balance due?
A. The remaining balance is due 1 week prior to the event date. This needs to be one transaction paid by the Bride or Bride’s family ONLY.

Q.What kind of payment do you accept?
a.
Venmo ( www.venmo.com)
b.
Paypal www.paypal.com (3% processing fee )
c.
Zelle

Q. The remaining balance.
A. Balance needs to be paid in full by the Bride or Brides Family only please 1 week prior to the event date.

Q. What is the policy on cancellations?
A. We require a 30-day notice of event cancellations. Deposits are non-refundable. If you would like to cancel or decrease the number of services requested after the 30 day grace period, we require 50% of the cancellation amount.